Size
: 18sq/m
Our specialists completed this EPDM flat roof in Seaburn as a recent project.
We recently received a call from a customer in Seaburn, who is experiencing persistent leaks on rainy days on the extension flat roof of their lovely property. Recognising the urgency, we scheduled an appointment for the next day, anticipating more adverse weather conditions.
Our team’s swift action and high-quality workmanship were praised, reinforcing Trustmark Roofing and Building’s reputation as a top roofer for the Sunderland area.
Our expert surveying team arrived promptly and conducted a thorough roof MOT, examining every aspect of the roof. We provided the customer with a detailed report illustrating the roof’s condition, including photographs. As suspected, the felt on the roof had deteriorated in several places, making replacement a more cost-effective solution.
We recommended replacing the existing felt with an EPDM rubber flat roof, highlighting its numerous benefits. The EPDM rubber offers a manufacturer’s guarantee of 20 years, coupled with our 10-year fitting and insurance-backed guarantee. EPDM rubber’s long-term durability and cost-efficiency made it an obvious choice for the customer. For more about our flat roofing services in Sunderland, it’s here
Less than three weeks later, our roofing team commenced the work, arriving on site promptly and informing the customer at every stage of the process. The team demonstrated professionalism and efficiency, ensuring minimal disruption to the customer’s daily routine.
After a few days, we completed this roofing repair to stop the leaks and conducted a thorough water test to confirm the roof’s watertight integrity. Our Insulation Management team then provided the necessary sign-off, and we handed over all relevant paperwork, including the insurance-backed guarantee and our guarantee for the roof.
The customer was delighted with the final result, appreciating their new roof’s improved aesthetics and functionality. They also noted a significant increase in warmth within the extension, an added benefit of the latest roofing system.
Trustmark Roofing and Building, a family-owned company based in the North East, has been named the NE Roofing Contractor of the Year in 2021 and 2022. With over 30 years of experience, directors Robert Findley and Christopher Dodds have built a reputation for professional workmanship, exceptional customer service, and fair pricing.
Trustmark offers a range of services, including domestic work, free estimates, and 24-hour call-outs. We are partnered with Check a Trade and the Consumer Protection Association, providing genuine guarantees and insurance-backed warranties. Trustmark’s commitment to quality, safety, and customer satisfaction has earned us a high average score based on 101 reviews in the last 12 months.
Trustmark Roofing & Building
Smiths Yard,
Abbotsford Rd,
Gateshead NE10 0EX
Trustmark is just a call away. Dial 0191 489 5555 now, or tap ‘Get a Free Quote‘ to let us begin your project with a thorough, no-obligation estimate. Join our satisfied clients and experience top-notch roofing done right the first time, every time!
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