Frequently Asked Questions: Trustmark Roofing and Building

Frequently Asked Questions

What areas in the North East do you serve?

We serve a wide range of areas across the North East. Please contact us for specific information about your location.

What types of roofing services do you provide?

Trustmark Roofing and Building offers a comprehensive range of North East roofing services, including repairs and maintenance, new roof installations for both pitched roofing and flat roofing products and more. We cater to both domestic and commercial clients.

Can you provide an estimate for my roofing needs?

Yes, we provide free estimates for all potential roofing work. Please contact us with the details of your project and we will arrange a convenient time to assess your requirements.

Do you offer emergency roofing services?

Yes, we have a priority roofing team set aside for emergencies across the North East. We understand that some roofing issues can’t wait, and we’re committed to providing swift and effective solutions when you need them most.

Why should I choose Trustmark Roofing and Building over other roofing contractors?

We have over 30 years of experience in the industry, and we’ve been recognised as the local Roofing Contractor of the Year in 2021 and 2022. Our strong reputation for professional workmanship, exceptional customer service, and fair pricing sets us apart from other contractors.

What guarantees or warranties do you offer?

As partners with Check a Trade and the Consumer Protection Association, we provide genuine guarantees and insurance-backed warranties. The specifics will depend on the type of work, but we’re committed to ensuring our customers’ peace of mind providing a quality service for a fair price.

Are you insured and licensed?

Yes, Trustmark Roofing and Building is fully licensed and insured. We take safety very seriously and adhere to all the necessary regulations.

How do you ensure quality in your work?

Our commitment to quality is unwavering. All of our jobs are overseen by our experienced directors and carried out by skilled professionals using high-quality materials. Our quality of work has earned us a high average score based on 101 reviews in the last 12 months.

Can I see examples of your past work?

Indeed, we have a portfolio of our past projects, showcasing our work’s variety and quality. Please get in touch, and we’ll gladly share this with you.

What is the typical timeline for a roofing project?

The timeline for a roofing project can vary significantly depending on the size and complexity of the job. Once we’ve assessed your specific needs, we’ll be able to provide an estimated timeline. Rest assured, we always strive to complete our work efficiently while maintaining our high standards of quality.

FAQs