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Consumer Protection Association Member

Trustmark Roofing and Building is proud to be a licensed Consumer Protection Association (CPA) member – one of the UK’s most respected accreditation bodies for home improvement professionals.

Consumer Protection Association Membership Certificate – Trustmark

About Consumer Protection Association Membership

This membership isn’t just about meeting a standard. It’s about offering absolute protection for homeowners, including:

  • Insurance-backed guarantees
  • Deposit protection schemes
  • Dispute resolution support
  • Ongoing financial and professional checks

The CPA only grants membership to companies that pass thorough vetting processes and maintain strong financial health, excellent customer satisfaction, and clear accountability.

As a CPA-approved contractor, we give customers access to one of the most robust consumer safeguards in the UK. You’re not just relying on our word — you’re backed by an independent organisation that stands behind our work.

Whether you’re planning a complete roof replacement or urgent repairs, you can be confident that:

  • Your deposit is protected
  • Your guarantee is backed by insurance
  • You’re working with an accountable contractor

We chose to join the CPA because their values align with ours — doing the job properly, keeping customers informed, and offering meaningful aftercare.

Want to check our status? Just visit:

🔗 www.thecpa.co.uk

Trustmark Roofing and Building is the right call if peace of mind matters to you when choosing a roofing company.

Want to see how this fits in with the rest of our credentials? View all our accreditations and memberships.

Why this matters

Every certification strengthens our accountability, here’s a few more we have.

Other Roofing Accreditations & Trade Memberships We Hold

Our CPA membership provides strong consumer protection, but it’s just one of several accreditations that keep our roofing and building work independently verified. The accreditations below show how we meet industry, safety, and quality standards across every stage of your project — from design through to aftercare.

  • CHAS Elite Certification – Holding CHAS Elite status demonstrates our compliance with the UK’s highest safety and management standards. See how our CHAS Elite roofing accreditation keeps projects safe, compliant, and well managed.
  • CHAS Standard (SSIP Approved) – As part of the Safety Schemes in Procurement (SSIP) network, our CHAS Standard safety certification confirms we meet legal and operational safety requirements on every site.
  • NFRC Trade Membership – Our NFRC roofing membership connects us with the UK’s leading roofing authority, ensuring our work is inspected, regulated, and performed to nationally recognised benchmarks.
  • NFRC Competent Person Scheme – Through this scheme, we can self-certify work to meet Building Regulations — cutting paperwork and ensuring compliance for homeowners. Learn more about our Competent Person Scheme certification.
  • Checkatrade-Approved Roofers – We’ve been thoroughly vetted by Checkatrade, with real customer reviews showcasing reliability and workmanship across the North East. Read more on our Checkatrade roofing page.
  • Certass Trade Association Member – Our Certass trade membership recognises professionalism and verified workmanship across glazing and building projects — reinforcing the quality standards our customers expect.

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