Location
: Houghton Le Spring
This roof replacement in Houghton le Spring is part of our ongoing local work.
At Trustmark Roofing and Building, we pride ourselves on delivering top-notch roofing services in Houghton le Spring.
Our recent project in Houghton le Spring, Sunderland, showcases our commitment to quality and customer satisfaction.
The owner of a three-bedroom semi-detached property contacted us after noticing missing slates and many broken ones in his garden. Recognising the urgency, we quickly scheduled a visit to conduct a thorough roof MOT survey.
Our experienced business development manager arrived at the property to carry out a comprehensive inspection. Trustmark’s MOT roofing surveys use a traffic light system to evaluate the condition of each roof element: green for pass, amber for advise, and red for fail. During the survey, it was clear that the nearly 100-year-old roof had significant issues. The timber work had deteriorated to the point where a full replacement was necessary.
We sat down with the homeowner to discuss our findings, presenting detailed photographs of the failed timberwork and the missing slates. The extent of the damage surprised the customer, who hadn’t realised how bad it was. We clearly explained why a complete roof replacement was the best solution. The customer agreed that this was the only way to ensure the safety and integrity of the home.
Within a few weeks, our team had erected scaffolding around the property and began stripping the old roof. Given the property’s age and condition, we brought in our specialist roofing joiner to replace the damaged timber work before re-slating. Throughout the project, we kept the customer informed with regular updates, photographs, and even drone footage to show our progress.
In addition to the property’s roof work, considerable brickwork needed repointing. This essential maintenance preserves the home’s structural integrity. For expert repointing services and to ensure your property remains beautiful and sturdy.
The project was completed to the highest standards, with our installations manager conducting a final inspection to ensure everything met our rigorous quality criteria. The customer was thrilled with the result, expressing satisfaction with both the quality of work and the professionalism of our team. This new roof in Sunderland not only improved the property’s look but also provided a safe and durable solution for years to come.
Trustmark Roofing and Building’s dedication to quality craftsmanship and exceptional customer service was evident in this successful roof replacement. Our transparent approach and expertise ensured the customer felt informed and confident throughout the process.
As a family-owned business with over 30 years of experience, we remain committed to delivering top-tier roofing solutions across our region.
Trustmark Roofing & Building
Smiths Yard,
Abbotsford Rd,
Gateshead NE10 0EX
Trustmark is just a call away. Dial 0191 489 5555 now, or tap ‘Get a Free Quote‘ to let us begin your project with a thorough, no-obligation estimate. Join our satisfied clients and experience top-notch roofing done right the first time, every time!
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